Appointment Scheduling Process

  1. Appointments must be scheduled within 30 days of the expiration date on your current CAC.
  2. Two forms of current ID must be provided.  A list of acceptable identity documents can be found here: https://www.cac.mil/Portals/53/Documents/List_of_Acceptable_Documents.pdf.
  3. DEERS Enrollment and ID Card eligibility: https://www.cac.mil/portals/53/documents/required_docs.pdf.
  4. Walk-in services are available for Lost IDs, DD Form 1172, CAC Pin Reset/unlocks.
  5. Reference appointment availabilities on list before scheduling your appointment.   

*DEERS Appointments are scheduled for NBP 306, 3rd Floor*
Upon arrival, sign in on the kiosk and wait for a technician to bring you back.

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